Pricing

Plans and pricing

Platform fee + WhatsApp messages at Meta's cost, no markup. No hidden charges.

Free

₹0/month

No card, no expiry

Reply to customers in a shared inbox and manage templates, with no Tous Connect fee.

Free Forever
  • Unlimited contacts
  • Shared inbox, reply within 24 hours
  • Message templates
  • 1 team member · 1 WhatsApp number
Starter

₹1,199/month

+ 18% GST · ₹1,414.82 total

Broadcasts, automations and order messages for a business that sells on WhatsApp.

Start 7-Day Free Trial

Everything in Free, plus

  • Orders from your store, with each contact's orders
  • Broadcasts (send now or schedule) and campaigns
  • Order messages and abandoned cart recovery, with cart figures
  • Automations and keyword auto-replies
  • Analytics and quick replies
  • AI template generator and API access
  • Card scanner, 50 free scans a month · 3 team members · 1 WhatsApp number
Growth

₹2,499/month

+ 18% GST · ₹2,948.82 total

The Chat Builder, campaign and broadcast analytics, and room for a bigger team.

Start 7-Day Free Trial

Everything in Starter, plus

  • Orders summary figures and products you can send from the Inbox
  • Your own cart messages 2 and 3
  • Chat Builder (multi-step flows)
  • Campaign and broadcast analytics
  • Template library and advanced audience segments
  • Card scanner, 200 free scans a month · 5 team members · 1 WhatsApp number
Business

₹4,999/month

+ 18% GST · ₹5,898.82 total

The most seats and free card scans, with done-for-you setup and priority support on WhatsApp.

Start 7-Day Free Trial

Everything in Growth, plus

  • Card scanner, 500 free scans a month · 15 team members · 1 WhatsApp number
  • Done-for-you setup
  • Priority support on WhatsApp, same-day response

Coming to Business: revenue attribution, detailed analytics and more WhatsApp numbers.

No credit card required for trial. Downgrade anytime.

WhatsApp messages are billed directly by Meta to your connected payment method — no markup, no charge from Tous Connect. Your wallet pays for card scans beyond your plan's free monthly limit.

Add-ons

Google Reviews add-on

From ₹800/month + GST. Ask us to switch it on.

Connect your Google Business Profile, reply to reviews, and ask customers for new ones.

How the Google Reviews add-on works →

Your wallet

Your wallet pays for card scans beyond your plan's free monthly limit.

Who charges you for what

Tous Connect bills your plan

Your monthly plan fee, plus 18% GST, with a GST invoice on the Billing page.

WhatsApp message costs are billed to you by Meta, not by us

Meta charges for message delivery at their own published rates, billed directly to you.

We add nothing on top: no markup, no resale margin, no per-message fee from us.

From 1 October 2026, Meta doesn't charge for the first 1,000 service messages (your replies inside the 24-hour window) each month on each number; after that they're billed at Meta's published rates.

Read: Who charges you for what →

Compare every feature

FreeFreeStarter₹1,199/moGrowth₹2,499/moBusiness₹4,999/mo
Shared inbox: receive and reply within 24 hours
ContactsUnlimitedUnlimitedUnlimitedUnlimited
Message templates
Broadcasts–
Broadcast scheduling–
Quick replies–
AI template generator–
Template library––
Advanced audience segments (source, recency, email and company)––
Automations–
Keyword auto-replies–
Chat Builder (multi-step flows)––
Campaigns, including order messages–
Abandoned cart recovery–
Orders–
Orders summary figures––
A contact's orders, beside the chat–
Send products from the Inbox––
Abandoned cart figures (recovered, value, rate)–
Change cart messages 2 and 3 (templates and timing)––
Analytics–
Campaign and broadcast analytics––
Team members13515
Assign conversations to teammates–
WhatsApp numbers1111
Card scanner–50 free a month200 free a month500 free a month
API access–
Done-for-you setup–––
Priority support: a WhatsApp line to us, same-day response–––

Trial and billing, in short

  • 7-day free trial on paid plans. You aren't charged during the trial.
  • Billing is a monthly auto-renewing mandate through Razorpay, by card or UPI Autopay.
  • Set it up during the trial and the first charge waits until the trial ends.
  • Payment failed? You keep full access for a 4-day grace period while Razorpay retries.
  • Still unpaid after that, the plan drops to Free. Your data is kept.

Help: your plan and billing →

Questions about pricing

Is there a free plan?

Yes. Free is ₹0 with no card and no expiry: a shared inbox and message templates, with unlimited contacts.

Are prices with or without GST?

Without. 18% GST is added: Starter is ₹1,414.82 a month in total, Growth ₹2,948.82, Business ₹5,898.82.

Who pays for the WhatsApp messages?

Meta bills message costs to you directly, at its own rates. Tous Connect adds no markup and takes no cut.

How does the free trial work?

Paid plans start with a 7-day free trial, no credit card needed. You aren't charged during the trial.

What happens if a payment fails?

Razorpay retries, you keep full access for 4 days, then the plan drops to Free. Your data is kept.

Do you offer custom plans?

For larger teams or unusual volume, contact us and we'll put a custom plan together around your numbers, contacts and team.

No credit card required for trial. Downgrade anytime.