Reception types out every bill by hand
Twenty patients is twenty small jobs, and the wording changes depending on who is at the desk.
Bills send from a saved template, invoice PDF attached.
For dental clinics
Your clinic already runs on WhatsApp. It just isn't organised.
Bills typed out one at a time. Reminders phoned individually. Patient messages sitting on whoever's phone was on shift. Tous Connect puts all of it on one number your whole clinic shares.
What this actually fixes
Not a WhatsApp problem. A “WhatsApp was never set up for a business” problem.
Appointment reminders are phoned one by one
Half the calls go unanswered, the rest take minutes each, and patients still forget.
Tomorrow's list gets reminders at once, and replies land in the clinic inbox.
Patient enquiries land on a personal number and get lost between shifts
The next person on shift has no idea the conversation happened, so the patient repeats themselves.
One clinic number, one shared inbox, full history for everyone on shift.
New patients hear nothing after they get in touch
They enquire on a Sunday, get silence, and message the clinic down the road too.
An automatic first reply confirms you have it and when you will respond.
Reports and X-rays are sent manually, one file at a time
Easy to send the wrong file to the wrong patient when you do it forty times a week.
Attach it straight into the patient's thread, where it stays on record.
What it looks like
The screens your team would use every day.
₹1,199 a month, plus 18% GST
₹1,414.82 a month in total on Starter. One clinic number, your whole team, no per-seat charge. There is a free plan to start on.
WhatsApp message costs are billed to you by Meta, not by us
Meta charges for message delivery at their own published rates, billed directly to you. We add nothing on top — no markup, no resale margin, no per-message fee from us. Platforms that resell WhatsApp messaging commonly do add a margin; here your message costs are simply Meta's rates.
Free plan to start. No card needed.
You will be talking to a person, not a ticket queue
Support is answered by the people who built the product. You will not be explaining WhatsApp's 24-hour window to someone reading off a script.
Clinics using Connect
We are writing this section with a practice that uses Connect day to day. It goes up once they have signed off on their own words — not before, and not with anybody else's.
If you would like to speak to an existing customer before deciding, ask and we will arrange it.
Questions clinics ask
Do we need a new phone number?
You can use your existing clinic number if it does not currently have a personal WhatsApp account on it. If it does, that account has to be deleted first, which takes about five minutes. A fresh SIM that has never had WhatsApp on it is the easiest path.
Can more than one person use it at the same time?
Yes, and it is the main reason clinics move over. Everyone on shift works from the same inbox and sees the same history, and conversations can be assigned so two people are not replying to the same patient.
Is patient information safe?
Conversations sit in your own account, which only your team can see. We do not share data between clinics and we do not use your patient conversations for anything else.
Why can't we message a patient whenever we want?
That is a WhatsApp rule rather than ours. Once a patient messages you, you have 24 hours to reply with anything — free text, a report, an X-ray. Outside that window you can only send a template Meta has approved. Connect shows you which of the two you are in before you type.
What happens after the free plan?
You pick a paid plan or you carry on. Nothing charges automatically without you setting up billing first, and your contacts and history stay where they are.
Have a look before you decide anything
Start on the free plan and see whether it fits how your clinic actually works. If you would rather ask a question first, message us — a real answer from a real person, not a demo booking form.