Now accepting businesses

Zero markup on WhatsApp.An AI that knows your orders.

Meta's message charges at Meta's own rates, with nothing added. The AI answers order questions from the real order, with its status and tracking link, and your team shares one inbox on your business number.

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AI assistant on the Business plan.

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Built on the official WhatsApp Business Platform from Meta

What breaks in your week

WhatsApp was never built to run a business. This is where it shows.

Your week today

Bills typed one by oneTwenty customers, twenty messages — worded differently every time.
Reminders by phone callMost calls go unanswered. The rest eat your morning.
Chats stuck on one phoneOnly whoever was on shift can see them, so customers repeat themselves.
After-hours messages get silenceThey message at 9pm, hear nothing, and message a competitor too.

The same week on Connect

Send from a saved template, invoice attached.
One message to the whole list. Replies land in the inbox.
One business number, one shared inbox, full history.
An auto-reply confirms you have it, and when you will answer.

An assistant that answers from your real orders

When a customer asks where their order is, the AI looks it up in your store and replies with its real status and tracking link, day or night. Anything it can't answer goes to your team, with the chat waiting in the inbox.

Answers from the order itselfIts status, courier and tracking link come from your store, never a guess.
Hands over when it isn't sureAnything it can't answer goes to your team, with the chat waiting in the inbox.
Works at nightCustomers get an answer when your team is offline.

On the Business plan.

What it actually looks like

The screens your team would use every day.

One inbox your whole team shares

More of what's inside

Broadcasts, the messages your store sends by itself, carts, orders and your Google reviews.

Broadcasts to a tag or a segment

Bring back the carts people leave behind

Up to three WhatsApp reminders for every abandoned cart, sent by themselves.

  1. Cart leftA customer leaves items in the cart.
  2. Reminder 1A WhatsApp message with their cart's own link.
  3. Reminders 2 and 3Only if they haven't ordered, at the times you choose.
  4. Order placedThe reminders stop, and the cart shows as recovered.
The Abandoned Carts screen: each cart, its value and the reminders sent

How abandoned cart recovery works →

Features

Everything after the handshake

WhatsApp Messaging

Send welcome messages, invoices, follow-ups, and broadcasts — directly from the platform using your own WhatsApp Business number. Your brand, your number.

Sends
  • Welcome
  • Invoice
  • Follow-up
  • Broadcast
  • Reminder

Contact CRM

Every scanned card becomes a contact in your CRM. Tag them, assign modules, track interactions, detect duplicates. Export or save to phone as vCard.

Handles
  • Tags
  • Modules
  • Duplicates
  • vCard
  • Export
Card scannerMet someone at a trade fair? Photograph their visiting card and they're a contact, ready to message.

Your customers already read WhatsApp: over 2 billion people use it (Meta). Why WhatsApp and not email

Built around how your business actually runs

Start with the one that matches you.

E-commerce

Cart reminders, order updates and customer questions for your online store, on one business number.

See how it works

Dental clinics

Bills, appointment reminders, reports and patient enquiries on one clinic number.

See how it works

Support is a person, not a ticket queue

The people answering support built the product and run their own business on it. You will not be explaining WhatsApp's 24-hour window to someone reading off a script.

Three ways in
connect@thetous.com+91 97283 60555

All three reach the same people.

Transparent & flexible

Simple, transparent pricing

Platform fee + WhatsApp messages at Meta's cost, no markup. No hidden charges.

Free

₹0/month

No card, no expiry

Reply to customers in a shared inbox and manage templates, with no Tous Connect fee.

Free Forever
  • Unlimited contacts
  • Shared inbox, reply within 24 hours
  • Message templates
  • 1 team member · 1 WhatsApp number
Starter

₹1,199/month

+ 18% GST · ₹1,414.82 total

Broadcasts, automations and order messages for a business that sells on WhatsApp.

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Everything in Free, plus

  • Orders from your store, with each contact's orders
  • Broadcasts (send now or schedule) and campaigns
  • Order messages and abandoned cart recovery, with cart figures
  • Automations and keyword auto-replies
  • Analytics and quick replies
  • AI template generator and API access
  • Card scanner, 50 free scans a month · 3 team members · 1 WhatsApp number
Growth

₹2,499/month

+ 18% GST · ₹2,948.82 total

The Chat Builder, campaign and broadcast analytics, and room for a bigger team.

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Everything in Starter, plus

  • Orders summary figures and products you can send from the Inbox
  • Your own cart messages 2 and 3
  • Chat Builder (multi-step flows)
  • Campaign and broadcast analytics
  • Template library and advanced audience segments
  • Card scanner, 200 free scans a month · 5 team members · 1 WhatsApp number
Business

₹4,999/month

+ 18% GST · ₹5,898.82 total

The most seats and free card scans, with done-for-you setup and priority support on WhatsApp.

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Everything in Growth, plus

  • Card scanner, 500 free scans a month · 15 team members · 1 WhatsApp number
  • Done-for-you setup
  • Priority support on WhatsApp, same-day response

Coming to Business: revenue attribution, detailed analytics and more WhatsApp numbers.

No credit card required for trial. Downgrade anytime.

WhatsApp messages are billed directly by Meta to your connected payment method — no markup, no charge from Tous Connect. Your wallet pays for card scans beyond your plan's free monthly limit.

FAQ

Questions, answered

Point your phone camera at any business card. Our AI reads the name, phone, email, company, and tax details, then fills in a contact form automatically — no manual typing required.

Yes. You connect your own WhatsApp Business number through Meta's official signup flow, so every message goes out under your brand, not ours.

You can pick the plan that fits your team — Starter, Growth, or Business — and continue right where you left off. No data is lost, and there's no forced downtime.

WhatsApp messages are billed directly by Meta to your connected payment method — Tous Connect doesn't add any markup or charge you separately for messages. Your wallet pays for card scans beyond your plan's free monthly limit. From 1 October 2026, the first 1,000 replies a month on each number are free; after that Meta charges for replies, and it charges for utility templates sent inside the 24-hour window. Messages that start from a Click-to-WhatsApp ad stay free for a while (Meta sets how long).

Meta charges per message, by category — marketing, utility, authentication or service — at the rates it sets for India, which you can see in your WhatsApp Manager. Whatever Meta charges is what you pay: Tous Connect adds no markup and takes no cut of your message spend.

This is a WhatsApp rule, not ours. Once a customer messages you, you have a 24-hour window to reply with anything you like — free text, images, documents. Outside that window you can only send a template that Meta has pre-approved. Tous Connect shows you the window on every conversation, so you always know which of the two you're in before you type.

Yes. You can bulk-import your existing contact list via CSV, or add contacts one at a time by scanning cards — both feed into the same CRM.

For larger teams or unusual volume needs, reach out to us directly and we'll put together a custom plan around your numbers, contacts, and team size.